Last updated: November 1, 2026
Who this is
This site is run by Shane Kaibney, a licensed insurance agent (NPN 21273611) operating as SHANE K-HLA LLC, based in Tampa, Florida and licensed in 31 states. Reach me at (813) 833-2628 or shanekhla.insured@kaibney.com.
What I collect
Things you type in
The price tool
The price tool on the home page asks who needs covering, ages, ZIP code and the tier you pick, then your name, phone, email if you give one, and consent. That goes to me, into my own client system, and to Netlify as a backup copy. It also records how you arrived: an ad click id and campaign tags, if the link you followed had them.
Things your browser sends
My host records ordinary server logs: IP address, browser type, which pages were requested and when. That happens for every website and I use it only to keep the site working and to see whether it's being abused.
What I do not collect
- No data brokers, and no advertising pixel anywhere except the home page.
- No health details are ever sent to Meta or any ad platform.
- No health records, Social Security numbers, or financial account details are requested on this website. If a plan application later needs that, it is collected by the carrier through their own secure process, not here.
Why I collect it
One reason: so I can contact you about coverage, answer the question you asked, and show you what you qualify for. I don't sell leads, I don't trade contact lists, and I don't run a mailing list or a drip campaign.
Who else touches it
These services are involved in running this site, and each one is named here because your data passes through it:
- Netlify hosts the site and receives quote-form submissions before they reach me.
- Calendly powers the booking calendar. If you schedule a call, the name, email and time you give Calendly are held by Calendly under their own privacy policy.
- Meta (Facebook and Instagram), through the Meta Pixel in your browser and Meta's Conversions API from my server, receives which steps of the price tool you reached and, if you send a request, a one-way hashed copy of your email and phone so Meta can tell whether my ads worked. Never your ages, household, ZIP, plan or price.
- Cloudflare Turnstile checks that a price request comes from a person and not a bot.
- Google Fonts serves the typefaces. Loading a font sends your IP address to Google's servers, the same as on most sites on the internet.
Beyond those, information is shared only with the insurance carriers and their underwriting partners when you and I are actually working on an application together, and only what that application requires.
I do not sell your personal information, and I never have. No sale of contact data to other agents or lead buyers. The Meta measurement on the home page counts as "sharing" under some state laws, and you can turn it off below.
Platforms I use to contact you
- Ringy CRM: calls, texts and emails.
- Zenith XRM: calls, texts, iMessages and emails.
Cookies
The home page sets two first-party cookies for 90 days: one with the ad click id and campaign tags of the link you arrived on, and Meta's own click cookie. Meta's pixel there may set its own. Nothing you type is stored in a cookie. Every page also sets two first-party analytics cookies of my own, zh_v (13 months) and zh_s (30 minutes), that count visits and the pages read here; they are not set once you opt out. No other page runs advertising cookies. The Calendly booking widget does set cookies in your browser to make the calendar work. Its script only loads after you send the quote form on the home page, when the calendar is shown to you, so if you never send the form it never loads and sets nothing. They are Calendly's, governed by Calendly's own privacy policy, and I don't read them.
Do Not Sell or Share
Turn off the Meta measurement on this browser, here or with Opt out on the cookie notice (Your privacy choices in the home page footer opens it again). A Global Privacy Control signal does the same. Once you opt out, the pixel does not load and my server sends nothing to Meta about your request.
How long I keep it
Quote requests are kept for as long as I may reasonably need them to serve you or to meet insurance record-keeping rules, which in several states means a number of years after a policy ends. If you're not a client and you ask me to delete your information, I'll delete it.
Your choices
- Stop the texts. Reply STOP to any message. See the SMS Terms for the detail.
- Stop the calls. Tell me, in any form, and I'll stop.
- See it, correct it, or delete it. Email or call me and ask. I'll confirm who you are and then do it.
Depending on where you live, state law may give you specific rights to access, correct, delete or limit the use of your information. Ask and I'll honor them; you don't need to cite a statute at me first.
Children
This site is meant for adults shopping for coverage. I don't knowingly collect information from anyone under 13. Coverage for a child is discussed with their parent or guardian.
Security
The site is served over HTTPS and form submissions are encrypted in transit. No system is perfect, and I'd rather say that plainly than promise otherwise.
Changes
If this policy changes, the date at the top changes with it. Material changes get posted here rather than slipped in without a word.
Questions
Call (813) 833-2628 or email shanekhla.insured@kaibney.com. I answer both myself.
This website is not a government website and is not affiliated with or endorsed by any government agency, the Health Insurance Marketplace, or the Centers for Medicare & Medicaid Services.