Questions ยท the whole list
Every question I get asked.
All eleven, on one plain page you can read straight down, print or send to somebody. The same eleven are on the front page, in the room the scroll walks you through; if the two ever disagree, this page is the one that's right.
What does this cost me?
Nothing, at any step. You don't pay for the call, the comparison, the paperwork or the health questions. The carrier compensates me when someone enrolls, and that's already priced into the premium whether you use an agent or not, so going direct doesn't lower what you pay by a dollar. It just means nobody's reading the fine print with you.
Even the money you do eventually spend doesn't move on my schedule: you pick the start date, up to 60 days out, and the first premium is due then, not today. And the sheet I hand you always includes the option that pays me nothing at all, if that's the one that fits.
Am I locked into anything?
No, and there are two halves to that. You and I never sign anything. No fee agreement, no exclusivity, no permission needed to go and use somebody else, and you don't owe me an explanation if you do.
The policy is the other half. Individual health coverage runs month to month rather than on a term, so you can cancel it, normally effective at the end of a month, and there's no cancellation penalty on the plans I write.
The catch is on the way back in, not the way out. Leave an underwritten plan and you answer the health questions again at whatever health you're in by then, which may be a different answer. Leave a Marketplace plan and you're generally waiting for open enrollment or a qualifying life event to get back on one. So it's easy to walk out and it isn't always easy to walk back, and you should know that before you do either.
Will you push me toward a specific plan?
No. And I'll go further: a fair share of my calls end with me telling somebody to stay on their employer plan or stay on the Marketplace, which pays me nothing at all. The sheet I build for you always includes that option, priced and laid out next to everything else, not left off because it doesn't pay me.
If I burn twenty minutes and you keep what you've got because it was already the right answer, that's a good outcome. Plenty of people do decide on the call and enroll right then, and that's fine when it's their call to make, but nobody's pushed to decide before they're ready.
Are you licensed in my state?
I'm licensed in thirty-one states, and they're named on the map on the front page rather than left as a number. I also have partnerships throughout the country, so if yours is grey I can almost always get you to someone who can help, and it takes five minutes to ask.
What happens after I enroll?
You keep my number. Claims questions, ID cards, a pre-authorization, a rate change at renewal: all of it goes through me, and none of it is billed separately. That's not an add-on, it's the actual job, and it runs for as long as you're a client, not just through the first year.
Ask my three-year clients; that's the part they talk about, because it's the part most brokers skip once the commission's paid.
What's the real difference between private and Marketplace plans?
Private plans are medically underwritten. You answer health questions and the price reflects your health. Marketplace plans are guaranteed issue and priced on your household income. Private often buys a broader network for less if you're healthy; the Marketplace can be unbeatable if you qualify for a good subsidy or have real health history.
Neither is "better". They're built for different people, which is what the side-by-side sheet is for.
Do I have to be healthy to qualify?
There are options for just about everyone, and this is the question people get most wrong. Taking medication is not the same as being unhealthy. Blood pressure, cholesterol, something for anxiety or depression that's been working for years: those are ordinary and they're commonly approved. What underwriting reads is what the medication is for and whether things are stable.
The harder approvals are what I specialize in, and through my partnerships I can help people with just about any health history. A more complicated history usually just means the benefits get adjusted to fit, with a rating, an exclusion, or a plan built for that situation. I read the underwriting first and tell you straight where you'll land before you fill anything in, and if the underwritten lane isn't yours we go to the one that is.
I missed open enrollment. Am I stuck?
You're absolutely not stuck. Plans are available all year long, even off the public market: underwritten coverage doesn't wait for a date on the calendar. And a qualifying life event (losing coverage, moving, marriage, a new baby) opens a special enrollment window on the Marketplace on top of that.
Can you cover my employees?
Yes, and for small teams there's usually more than one structure worth looking at, not just one plan stretched to fit everyone. It starts the same way individual coverage does: your headcount, whether that's a handful of people or twenty and up, and what you're hoping to spend.
From there I work backwards to what actually fits, the same way I would for an individual policy, not a generic quote pulled off a rate sheet.
What do you do with my details?
I use them to get in touch with you about coverage, and that's the whole of it. I'm a one-man operation, so there's nobody here to hand your number to. No call center, no lead buyers, no hundred calls in an afternoon. If you'd rather I left you alone, just say so. Reply STOP to any text.
How fast will you get back to me?
Usually the same day, often within a couple of hours during the week. If it's urgent, call or text rather than filling in the form. My phone is the fastest route to me.
Still not on the list
Bring it. We'll go through it in the same twenty minutes.
Worst case, you find out you were already on the right plan and you can stop wondering.